Dawn RussellAug 21, 20191 minHiring staff? This is interview is gold!If you own a trade business and you're planning to hire, this interview is a must-see!
Dawn RussellJul 23, 20195 minSkill #3: The Skill of Performance ConversationDone correctly, a performance conversation will either result in an improvement, or it will lead to a conversation of a different nature.
Dawn RussellJul 23, 20193 minSkill #1: The Skill of Self-MasteryInappropriate emotion, like fear, anger, sympathy, sadness or contempt, has no place in performance management.
Dawn RussellJul 23, 20194 minSkill #2: The Skill of Measuring PerformanceIf you want to manage poor performance, you need to be able to measure it. That measurement starts with your personal boundaries.
Dawn RussellJul 23, 20192 min3 Skills Trade Business Owners Must Master to Manage Poor PerformersMost owners of trade businesses don’t fire poor performers.Or if they do, they leave it far too long to act.
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